faq

What is vaping?

Vaping refers to the use of electronic devices like vape kits, pod systems, or disposable pods instead of traditional cigarettes. These devices heat a liquid (e-liquid) to produce flavored vapor, which you inhale. E-liquids come in various flavors and nicotine strengths, with options available without nicotine.

Where do you ship to?

We ship to:

  • UAE: All Emirates, including Dubai and Sharjah.
  • International Locations: Saudi Arabia, Oman, Kuwait, Bahrain, Qatar, Egypt, Jordan, UK, and USA.

For any shipping restrictions to international destinations, customers will be notified via email or social media.

How long will my order take?

Dubai & Sharjah:

  • Delivery available 7 days a week, from 10:00 AM to 10:00 PM.
  • Same-day delivery for orders placed before 5:00 PM.
  • Orders placed after 5:00 PM will be delivered the next day.
  • Delivery Charges: AED 20. Free delivery for orders above AED 280.

Other UAE Emirates:

  • Delivery is available 7 days a week, from 10:00 AM to 10:00 PM.
  • Orders placed before 5:00 PM will be delivered the next day.
  • Delivery Charges: AED 20. Free delivery for orders above AED 280.

Which brand has the best vapes in the UAE?

The "best" vape brand depends on your personal preferences, but Vaporist.ae offers products from some of the most popular and trusted brands, including:

Disposable Vapes:
ELF Bar, IGNITE Vape, BECO PRO, FUMMO Vape, HQD Vape, IGET Bar, Lost Mary, Geek Bar, VICIG Vape, My Shisha, Myle Pods, and OXBAR.

Vape Kits & Pod Systems:
SMOK, Vaporesso, Geek Vape, and VOOPOO, with options catering to different vaping styles and preferences.

Can I get a vape delivered in Dubai and across the UAE?

Yes, Vaporist.ae offers prompt and reliable delivery services:

  • Dubai & Sharjah: Same-day delivery for orders placed before 5:00 PM.
  • All UAE Emirates: Next-day delivery for orders placed before 5:00 PM.

You will receive a tracking link to monitor your order status.

Can I carry disposable vapes in hand luggage?

Yes, you can carry vapes in your hand luggage, but there are guidelines to follow:

  • Quantity Limits: Up to 20-25 disposable vapes, 5-10 e-liquids, and 2-3 vape kits.
  • Documentation: Keep the sales invoice and declare that the items are for personal use.
  • Regulations: Follow airline and airport security rules regarding liquids and batteries.

Is vaping dangerous?

Vaping is not risk-free, as it involves inhaling vaporized chemicals instead of pure oxygen. However, research suggests that vaping is approximately 95% less harmful than smoking traditional tobacco cigarettes. Most harm from smoking comes from tar, which is not present in vaping.

To minimize risks:

  • Opt for e-liquids with lower nicotine levels or no nicotine at all.
  • Use reputable devices and follow proper usage guidelines.

How do I return a vape product?

Courier Handover Option:

  • Inform us within 7 days of purchase by calling 0547315066.
  • Hand over the faulty item to the courier delivering your next order.
  • The amount for the defective item will be credited toward your next purchase.

Immediate Replacement Option:

  • Return the defective item to our store at your expense.
  • Once inspected and confirmed as a manufacturer defect, we will send a replacement within 5-7 days.

Can I return or exchange a vape product if I change my mind?

We have a return and exchange policy. Please refer to our Terms and Conditions for details on eligible returns and exchanges.

Do you ship vapes to all locations in Dubai?

Yes, we ship to most areas in Dubai. However, delivery times or additional charges may apply for certain remote locations.

Is it safe to buy vapes online in Dubai?

Yes, shopping on Vaporist.ae is secure. We use encryption technology to safeguard your personal information and ensure a seamless shopping experience.

Can I track my vape order once it’s shipped?

Yes, you will receive a tracking number after your order is shipped. Use it to monitor your delivery status.

Are there restrictions on the quantity of vapes I can purchase?

There are no strict restrictions for personal use. However, bulk orders or commercial quantities may be subject to additional regulations.

Can I use an international credit card to make a purchase?

Yes, we accept international credit cards. Ensure your card is authorized for international transactions.

What should I do if my vape product arrives damaged?

Contact our customer support immediately and provide photos of the damaged product. We will guide you through the replacement or refund process.

Are there restrictions on vaping in public places in Dubai?

Yes, vaping in public places is regulated. Familiarize yourself with local laws to ensure compliance.

Do you provide information on proper usage and maintenance of vapes?

Yes, our website offers detailed guidelines on using and maintaining vape devices. Following these recommendations will help ensure a safe and enjoyable experience.